Privacy policy

We care about your privacy

1. INFORMATION
COLLECTION AND USE

 

We collect information about visitors to our Site so that
we can provide an experience that is responsive to our users’ and customers’
needs. We do not collect medical information or credit card information through
our Site. Our Site may use forms in which you give us contact information
(including your name, address, telephone number, and email address) so you can
request information or support. We do not receive and store any information you
enter on our Site, or give us in any other way, including through email,
telephone, or other communications. You do not need to give us any personal
information in order to use our Site. We will not sell, share, trade or
otherwise use any information you provide unless you expressly provide in
writing permission for such use. We collect this information to improve our
service, and to help us determine your individual needs so we may serve you
better individually, as well as collectively. We will not sell, share, trade or
otherwise use any medical information under any circumstances. If you require
medical information, you must request it from us directly via a Medical Release
form. We may also collect non-personally identifiable information about you,
such as your use of our web sites, communication preferences, aggregated data relative
to your Services, and responses to promotional offers and surveys. We may use
or disclose aggregate information only where no individual is identified for a
number of purposes, including: (a) Compiling aggregate statistics of usage for
improving the web site; (b) Developing, maintaining and administering the web
site; and (c) Following up on comments and other messages that you submit to us
through the web site. Please note, to better safeguard your information, please
do not include any credit card information in your electronic communication
unless it is specifically required by us as part of Services or transaction
fulfillment process sites, or our customer contact process. This Site and our
Services may contain links to other websites. Unfortunately, we are not
responsible for the privacy practices or the content of such sites.

 

2. SECURITY

 

This Site has security measures in place to protect
against the loss, misuse or alteration of the information under our control. If
our site allows you to enter sensitive information (such as a credit card
number) on order firms, we encrypt the transmission of that information using
secure socket layer technology (SSL). We may also at times provide information
about you to third parties to provide various services on our behalf, such as
providers who process credit card payments. We will only share information
about you that is necessary for the third party to provide the requested
service. These companies are prohibited from retaining, sharing, buying, selling,
storing or using your personally identifiable information for any secondary
purposes. We follow generally accepted standards to protect the personal
information submitted to us, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage,
is one hundred percent (100%) secure, however. Therefore, we cannot guarantee
its absolute security.

 

3. GOOGLE
ANALYTICS AND COOKIES

 

We may use a tool called “Google Analytics” to collect
information about use of this Site, such as how often users visit the Site,
what pages they visit when they do so, and what other sites they used prior to
coming to this Site. Google Analytics collects only the IP address assigned to
you on the date you visit this Site, rather than your name or other identifying
information. Google Analytics plants a permanent cookie on your web browser to
identify you as a unique user the next time you visit this Site. This cookie
cannot be used by anyone but Google, Inc. The information generated by the
cookie will be transmitted to and stored by Google on servers in the United
States. We use the information received from Google Analytics only to improve
services on this Site. We do not combine the information collected through the
use of Google Analytics with personally identifiable information. Google’s
ability to use and share information collected by Google Analytics about your
visits to this Site is restricted by the Google Privacy Policy
http://www.google.com/policies/privacy. You can prevent Google Analytics from
recognizing you on return visits to this Site by disabling the Google Analytics
cookie on your browser.

 

4. COLLECTION AND
USE OF PERSONAL INFORMATION OF CHILDREN UNDER AGE 13

 

We are committed to protecting the online privacy of
children. In accordance with the Children’s Online Privacy Protection Act
(”COPPA”), we will not knowingly collect any personally identifiable
information from children under the age of thirteen (13) without first
obtaining parental consent. Prior to providing any personally identifiable
information (your name, email address, address, phone number etc.), children
under the age of thirteen (13) must have a parent or legal guardian complete
and return (by email or regular mail) a Parental Consent Form to Brenda@BrendaFahnMFT.com.

 

The consent form states that the child’s “Parent” or
“Legal Guardian”, by his or her signature, consents to the collection and
transfer of the child’s personally identifiable information. Consent may be
revoked by completing a “Revocation of Parental Consent Form” and sending it to
the email or physical mailing address above. In compliance with COPPA, We are
sensitive about children consulting with parents or guardians before furnishing
personal information or ordering anything online. It is also our intention to
adhere to the Children’s Advertising Review Unit (CARU) Guidelines on Internet
advertising with its special sensitivities regarding solicitations to children
under thirteen (13). We encourage parents/guardians to supervise and join their
children in exploring cyberspace.

 

5. TRANSFER OF
DATA ABROAD

 

If you are visiting this Site from a country other than
the country in which our servers are located, your

communications with us may result in the transfer of
information across international boundaries. By visiting this Site and
communicating electronically with us, you consent to such transfers.

 

6. COMPLIANCE
WITH LAWS AND LAW ENFORCEMENT

 

We cooperate with government and law enforcement officials
and private parties to enforce and comply with the law. We will disclose any
information about you to government or law enforcement officials or private
parties as we, in our sole discretion, believe necessary or appropriate to
respond to claims and legal process (including without limitation subpoenas),
to protect our property and rights or the property and rights of a third party,
to protect the safety of the public or any person, or to prevent or stop
activity we consider to be illegal or unethical. We will also share your information
to the extent necessary to comply with ICANN’s rules, regulations and policies.
To the extent we are legally permitted to do so, we will take reasonable steps
to notify you in the event that we are required to provide your personal
information to third parties as part of legal process.

 

7. CHANGES IN OUR
PRACTICES

 

We reserve the right to modify this Privacy Policy at any
time. If we decide to change our Privacy Policy, we will post those changes to
this Privacy Policy and any other places we deem appropriate, so that you are
aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. If we make material changes to this
Policy, we will notify you here, by email, or by means of a notice on our home page,
at least thirty (30) days prior to the implementation of the changes.

 

 

8. MEDICAL
PRIVACY NOTICE

 

This Section describes how medical information about you
may be used and disclosed by us and how you can get access to this information.
Please review it carefully.

 

A.    Who Will Follow This Notice?

 

Health care practitioners who treat you at any of our
locations, including employees, volunteers, and members of our, all departments
and operating units of our organization, and all medical practices operated us,
other members of our workforce, and our business associates.

 

 

B. Your Medical Information

 

This Section refers to your “medical information”. This
means all information that identifies you and relates to your past, present or
future physical or mental health or condition including information about
payment and billing for the health care services you receive.

 

C.    Our Pledge Regarding Medical
Information

 

We understand that your medical information is personal
and we are committed to its protection. We create a record of the care and
services you receive to ensure that we are providing quality care and to comply
with legal requirements. This notice applies to all your medical information
that we maintain, whether created by our staff or others. We are required by
law to give you this notice of our legal duties and privacy practices with
respect to your medical information, to follow the terms of this Privacy
Notice, and to notify you following a breach of the privacy or security of your
unsecured medical information.

 

D.    How We May Use and Disclose Medical
Information About You

 

For each category of use and disclosure, we will try to
give some examples, although not every use or disclosure in the category will
be listed. In most instances, your written or verbal approval is required and
necessary before I will release any information:

 

i.                For treatment. We may use your
medical information so that we and other health care providers may provide you
with medical treatment or services. Different health professionals may also
share your medical information in order to coordinate the different services
you need. We may disclose your medical information to people outside our
offices and/or locations, upon your written approval,  who may be involved in your medical care after
you leave our care.

 

ii.               For Payment. We may disclose your
medical information so that treatment and services you receive may be billed by
us to a third party. For example, your health plan may need to know about
treatment you received so they will pay us for the services provided. We may
also disclose your medical insurance information to obtain prior approval from
your health plan.

 

iii.              For Healthcare Operations Purposes.
We may use and disclose your medical information for our internal operations,
such as business management, and administrative activities, legal and auditing
functions, and insurance-related activities. We may use medical information to
make sure that all of our patients receive quality care, such as reviewing our
processes or to evaluate the performance of those caring for you. We may also disclose
information to doctors, nurses, technicians, and other personnel for review and
learning purposes. We may remove information that identifies you from this set
of information so others may use it to study healthcare and healthcare delivery
without learning a specific patient’s identity. Under certain circumstances, we
may disclose your medical information for the health care operations of other
health care providers.

 

iv.             Notification. We may release your
medical information to notify a family member, personal representative or another
person responsible for your care of your location, general condition, or death.
We also may release your medical information for certain disaster relief
purposes.

 

v.               Contacts. We may contact you to
provide appointment reminders, information about treatment alternatives, or other
health related benefits and services that may be of interest to you.

 

vi.             Worker’s Compensation. We may release
medical information about you for worker’s compensation or similar programs,
which provide benefits for work related injuries or illnesses.

 

vii.            Mental Health Information. State laws
create specific requirements for the release of mental health records.  We will obtain your specific authorization to
release mental medical information when required by these laws.

 

viii.           Drug & Alcohol Treatment Records.
Specific rules apply to the release of certain drug and alcohol program records,
and we will obtain your specific authorization to release those records as
required by Federal regulation 42 CFR, Part 2.

 

ix.             Miscellaneous. We may use or disclose
your medical information without your prior authorization for several other
reasons. Subject to certain requirements, we may give out your medical
information without prior authorization for public health purposes, abuse or
neglect reporting, health oversight audits or inspections, research studies,
funeral arrangements, Coroner’s investigations, organ donation, and
emergencies. We also may disclose medical information when required by law in
response to a request from law enforcement in specific circumstances, for
specialized government functions including correctional, military or national
security purposes, in response to valid judicial or administrative orders or to
avoid a serious health threat. Additional specific rules may apply to mental
health records.

 

x.               Other Disclosures. Other uses and
disclosures not described above will be made only with your written authorization.
For example, we require your signed authorization for uses and disclosure that
constitute the sale of your medical information and for most uses and
disclosures of psychotherapy notes. Additionally, we will not use or disclose
your medical information for marketing purposes unless we have a signed
authorization from you except that an authorization will not be required if (a)
a communication occurs face-to-face; (b) consists of marketing gifts of nominal
value. You may revoke your authorization at any time unless we have relied on
your authorization or your authorization was required as a condition of
obtaining health care services.

 

 

 

 

E. Your Rights Regarding Medical Information About You

 

i. Right to Inspect and Copy. In most cases you have the right to inspect or
receive a copy of your medical

information
(or have a copy provided to an individual whom you designate) when you submit a
written request. If your medical record is maintained electronically in a
designated record set, you have the right to request a copy of the information
in an electronic form and format. We may deny your request in certain
circumstances. If you are denied access to your medical information, you may
appeal.

 

ii. Right to Amend. If you believe the information in your record is incorrect or
incomplete, you have the right to request an addendum be added to your record
by submitting a written request giving your reason. We may deny your request
under certain circumstances. If we deny it, we may advise you in writing of the
reason or explain your rights to submit a statement of explanation.

 

iii. Right to an Accounting of Disclosure. You have the right to a list of those
instances where we have disclosed your medical information other than for
treatment, payment, healthcare operations, or where a disclosure was specifically
authorized for the Hospital’s directory, to persons involved in your care, and
certain other limited situations. To request an accounting of disclosures, you
must submit a written request to our Support Department.

 

iv. Right to a Paper Copy of this Notice. If this notice was sent to you
electronically you have a right to a paper copy of this notice. You may request
that we send other communications of protected health information by
alternative means, or to an alternative location. This request must be made in
writing to the person listed below in Section 13. We are required to
accommodate only reasonable requests. Please specify in your correspondence
exactly how you want us to communicate with you; and if you are directing us to
send it to a particular place, the contact/address information.

 

v. Right to Request Restrictions. You may request in writing that we not use or
disclose your medical information except when specifically authorized by you,
when required by law, or in an emergency. Except in the case of certain
requests related to disclosures to health plans, we are not required by law to
agree to your request, but we will consider the request. We will inform you of
our decision.

 

vi. Right to Request Restrictions on Disclosures to Health Plans. You may request
in writing that we restrict disclosures of your medical information to a health
plan for purposes of carrying out payment or healthcare operations if the
disclosure is not required by law and the medical information pertains solely
to a health care item or service for which you (or a person other than the
health plan who is acting on your behalf) have paid us out of pocket and in
full at the time of service. We must agree to a request that meets these
requirements.

 

F.    Changes to this Notice

We reserve the right to change this Section at any time.

Changes will apply to medical information we already hold, as well as new
information after the change occurs. We will post a copy of our current notice
within our facilities and we will post it on our website at BrendaFahnMFT.com

 

G. Complaints and Requests

 

If you have questions about this notice or want to talk
about a problem without filing a formal complaint, please contact Brenda Fahn
MFT at the
Brenda@BrendaFahnMFT.com
or the following number: (310) 994-3817.

 

If you believe your privacy has been violated, you may
file a complaint with our organization or with the Secretary of the U.S.
Department of Health and Human Services. Information about how to file a
complaint with the Department of

 

Health and Human Services may be found at the following
website:

 

http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html.

 

You will not be penalized for filing a complaint.

 

9. CONTACT
INFORMATION

 

If you have any questions about this Privacy Policy, the
practices of this Site or under our Services, your dealings with this Site or
our Services please contact us by email or regular mail at the following
address:

 

Brenda Fahn MFT

Brenda@BrendaFahnMFT.com

Last Updated: 2020